JUN 07 2018
Scripting chatbots is hard. Here's how we're making it easier for BBC journalists
Tagged with bots, chatbots, conversational ui, future of news, new journalism formats, newsroom tools
JAN 29 2018
How can we help less engaged audiences understand big news stories?
Tagged with bots, conversational journalism, conversational ui, explanatory journalism, interactive storytelling, messaging bots, personalisation, visual journalism
NOV 03 2017
Labber Gar Thomas writes that the potential of voice user interfaces rests in their ability to provide seamless experiences across multiple devices.
OCT 27 2017
Thirteen teams joined BBC News Labs to reimagine what the news could look like on messaging platforms and voice devices. Here’s what they built, what we learned and where we go from here.
Tagged with bots, connected studio, conversational ui, hackathon, innovation, messaging bots, news industry collaboration, newshack
AUG 29 2017
Labber Gar Thomas shares how he led a workshop rethinking our breaking news bot for Messenger — and why in the end, he decided the simplest solution was best.
Tagged with Bbc news labs team, bots, conversational ui, innovation, messenger, minimal viable prototype, ux
MAR 06 2017
Labber Tom Maslen offers a look at our Messenger and in-article chatbot pilots.