We're exploring how bots can help the BBC reach new audiences and simplify workflow for our editors and journalists.
JUN 07 2018
Scripting chatbots is hard. Here's how we're making it easier for BBC journalists
Tagged with bots, chatbots, conversational ui, future of news, new journalism formats, newsroom tools
MAR 01 2018
How can news organisations prepare themselves for a conversational future?
JAN 29 2018
How can we help less engaged audiences understand big news stories?
Tagged with bots, conversational journalism, conversational ui, explanatory journalism, interactive storytelling, messaging bots, personalisation, visual journalism
NOV 03 2017
Labber Gar Thomas writes that the potential of voice user interfaces rests in their ability to provide seamless experiences across multiple devices.
OCT 27 2017
Thirteen teams joined BBC News Labs to reimagine what the news could look like on messaging platforms and voice devices. Here’s what they built, what we learned and where we go from here.
Tagged with bots, connected studio, conversational ui, hackathon, innovation, messaging bots, news industry collaboration, newshack
AUG 29 2017
Labber Gar Thomas shares how he led a workshop rethinking our breaking news bot for Messenger — and why in the end, he decided the simplest solution was best.
Tagged with Bbc news labs team, bots, conversational ui, innovation, messenger, minimal viable prototype, ux
JUL 06 2017
Labber Lei He shares her journey from a journalism student to the software engineer behind the BBC’s first news chatbot.
APR 06 2017
What happens when you take two trendy technology topics - Facebook's Messenger platform and serverless architecture patterns - and mash them together?
MAR 06 2017
Labber Tom Maslen offers a look at our Messenger and in-article chatbot pilots.
NOV 16 2016
BBC Mundo has launched the corporation's first Facebook Messenger news bot. Here's why the team chose to focus on user experience over bells and whistles.
NOV 09 2016
Noted this week: Slack makes news, a post-mortem on Messenger election bots and a look at some new technologies for automated image captioning and augmented reality storytelling.
OCT 13 2016
Meet wingBot, the personal dating assistant for Facebook Messenger.
JUL 12 2016
An exploration into news delivery through bot apps